At Cox & Kings we know how important flexibility and peace of mind is when planning your holidays. Our book with confidence policy allows you to change or postpone your holiday, for any Covid-related reason, up to 15 days before your travel date. Plus, when you make a new booking you will receive £50pp towards a COVID-19 test to ensure you can travel with confidence too.
For all new bookings made up to 30 April 2021 for travel before 30 November 2021 we are offering our guests the flexibility to change or postpone up to 15 days before your travel date. Cox & Kings will not charge you should you choose to change to a new destination or move your travel dates and you can rebook to travel any time before 30 November 2021.
If you are unsure of your future travel plans when you wish to make your change, we can provide you with a travel credit to 100% of the value of your holiday, valid for travel through to 31 December 2022.
Where airlines or suppliers implement stricter payment or flexibility conditions that may prohibit or limit Cox & Kings from making future amendments, guests will be advised at time of booking. Your travel consultant will be happy to discuss this and work with you to ensure we provide as much flexibility as possible for your travel arrangements.
In the event that the Foreign, Commonwealth and Development Office (FCDO) updates its guidance to advise against all but essential travel to any destination you’re visiting within 30 days of such advice being in place, and you choose not to postpone or rebook your holiday, you will be entitled to a full refund.
Terms and conditions
For new bookings made up to and including 30 April 2021 for travel before 30 November 2021, guests may change the booking up to 15 days prior to departure. We may need to adjust the cost of your trip to reflect the new dates, particularly if those coincide with festivals or a higher season of travel. Equally if the cost of your postponed trip is less, we will reduce the cost accordingly. Where airlines or suppliers implement stricter payment or booking conditions that prohibit Cox & Kings from making future amendments without penalty our travel consultants will advise this at the time of quote and guests will be advised in writing at time of booking. All monies applied to a new booking are non-transferable. All other standard terms and conditions apply to the booking. Guest is responsible for all other related fees not booked through Cox & Kings, such as but not limited to, insurance and visas. Special terms are subject to change and can be withdrawn at any time.
Many countries require you to arrange your own COVID-19 test, and provide a negative result before they will allow you entry. Visit the FCDO website to check the latest entry requirements for your holiday destination. Please note that it is your responsibility to meet the entry requirements for your destination.
Passengers can book a test with a UK government-approved provider before returning to England, and will need to state this booking on their passenger locator form prior to arrival. For full details of government approved coronavirus testing please visit: www.gov.uk/government/publications/list-of-private-providers-of-coronavirus-testing/list-of-private-providers-of-coronavirus-testing
Our expert travel consultants are all set up working from home and busy helping their clients plan their travel well into 2021.
We look forward to helping you plan your next Cox & Kings holiday.
Terms and conditions
Discount is per person (adults and children) and has no cash value. Valid on all destinations and for departures any time. This offer is subject to change and may be withdrawn at any time.