Frequently Asked Questions (FAQs)

Visas & Health

• Can Cox & Kings arrange my visa?

  If you are a British passport holder we will be happy to apply for a visa on your behalf. The charge to process each visa is £25 in addition to the cost of each visa.

• How long will you need my passport for if arranging my visa?

  We will need your passport for a minimum of 6 weeks prior to departure for a single country visa. We require an additional week for each additional country’s visa that is required.

Pricing

• Do your prices include flights?

  All prices for Cox & Kings holidays include international flights. In some instances if you wish you may be able to arrange your own flights, in which case the cost will be deducted from the tour price.

Single & Sole Supplements

• Why do I have to pay more for my holiday if I am a single traveller?

  Most hotels around the world charge more per person for a single-occupancy room that for a shared twin room because the cost of maintaining a room for one person can be almost as high as it is for two. In addition, many single-occupancy rooms are the same as twin / double rooms

• What is the difference between Single Supplement and Sole Supplement?

  'Single' traveller is someone occupying a single room whilst travelling with one or more other people, for example a single person travelling on a group tour. A 'Sole' traveller is someone travelling on their own.

About Cox & Kings Holidays

• In the itinerary what does “B, L, D” mean?

  The key “B, L, D” is often used at the end of each day on our itineraries to indicate which meals are provided. B stands for Breakfast, L for Lunch and D for Dinner. N means no meals are provided on that day.

Types of holiday

• What is a 'Discovery' tour?

  Most Cox & Kings tours are based on 4 and 5-star accommodation, or the best available. However, in some countries with a developing tourism infrastrucutre, some of the accommodation can be quite basic, and some of the road journeys may be longer and rougher. Whilst 'Discovery' tours can be very rewarding they are typically suited to the more adventurous-spirited traveller.

• What is a 'Non-exclusive escorted group' tour?

  The vasy majority of our group tours are exclusive to Cox & Kings clients, however there are a few exceptions where they may be holidaymakers who booked their tour with another travel company in the group.

Making a booking

• I have a provisional booking. How do I confirm my place?

  You can confirm your place by sending us a fully completed and signed booking form, together with your deposit, which will be £150 per person or 15% of your total holiday cost (whichever is greater) together with any applicable insurance premium (or evidence of alternative cover) and any applicable visa fees.

• When do I need to pay my final balance?

  Final payment must be made no less than 8 weeks prior to departure.

Before departure

• When will I get my tickets?

  Travel documents will be sent approximately 2 weeks prior to departure (Third Party Suppliers’ policies may vary), unless your booking is made within 6 weeks of departure, in which case final documents will be sent as soon as possible.

• What will be in my travel pack?

  Your travel pack will contain your final itinerary, your airline tickets (which will usually be e-tickets), a leather wallet, leather luggage tags, your tour notes and hotel vouchers if required.

• When will I get a detailed itinerary?

  If you are travelling on a group tour, you will receive a detailed itinerary with your travel pack. If travelling on a Private Journey you will receive your detailed itinerary with your confirmation invoice.

• What happens if a group tour does not reach its minimum numbers? Will it be cancelled?

  If a group tour does not reach its minimum numbers we will either offer for you to take your holiday as a private journey (which may involve a supplement), or you will be fully refunded.